Shipping policy

Shipping Policy
Last updated: March 20, 2026

Thank you for shopping with Scout and Fin. This Shipping Policy outlines how we process and deliver your orders. Please read it carefully before placing your order.
1. Delivery Coverage Area
Scout and Fin currently delivers within a 15-20 km radius of Saket, New Delhi. Please check at checkout whether your delivery address falls within our coverage area before placing your order.
2. Order Processing Time
All orders are processed promptly after payment confirmation. We aim to dispatch your order as quickly as possible within our delivery zone.
3. Delivery Time
We offer fast local delivery to addresses within 15-20 km of Saket, New Delhi. Delivery times may vary depending on your exact location, traffic conditions, and order volume.
4. Shipping Rates
Shipping charges are calculated at checkout based on your delivery location. Free shipping may be available on orders above a certain value, as indicated on our website.
5. Tracking Your Order
Once your order has been dispatched, you will receive a confirmation with tracking details so you can monitor your delivery in real time.
6. Shipping Address
Please ensure your shipping address is correct and complete before placing your order. Scout and Fin is not responsible for orders delivered to an incorrect address provided by the customer. If you need to make changes, please contact us immediately at emporiumanandgift@gmail.com before your order is dispatched.
7. Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, please contact us within 48 hours at emporiumanandgift@gmail.com with your order number and photos of the damaged item. We will resolve the issue as quickly as possible.
8. Delays
Scout and Fin is not responsible for delivery delays caused by:
Incorrect or incomplete shipping address provided by the customer
Weather conditions or natural disasters
High volume periods such as holidays or sale events
Any other factors outside our control
9. Order Cancellation
If you wish to cancel your order, please contact us at emporiumanandgift@gmail.com as soon as possible. Once an order has been dispatched, it cannot be cancelled and our Refund Policy will apply.
10. Contact Us
If you have any questions about our Shipping Policy, please contact us at:
Email: emporiumanandgift@gmail.com
Address: 18, J Block Rd, Block K, Saket, New Delhi, DL, 110017, IN